Rememble Support

We read every message and reply within two business days.

Contact

Email connor@tlservices.net with questions, bugs, refund requests, or anything about your account. Telling us the device and iOS version helps us help you faster.

Rememble Plus

Rememble Plus is an auto-renewing monthly subscription. The free tier keeps up to 50 memories; Plus makes that unlimited and unlocks Ask, reminders and calendar.

Manage or cancel: subscriptions are billed by Apple, so they are managed in Settings on your iPhone — tap your name, then Subscriptions, then Rememble. You can also open apps.apple.com/account/subscriptions. Cancelling stops the next renewal; you keep Plus until the current period ends.

Restore a purchase: open Rememble on the iPhone signed in with the Apple ID you subscribed with, go to Settings and tap Restore Purchases.

Refunds are handled by Apple, not by us, at reportaproblem.apple.com. Email us anyway if something went wrong — we would like to know.

Your data

Export everything from Settings → Export. Delete your account and all of its data from Settings → Delete Account; this is immediate and cannot be undone. See the Privacy Policy for what we store and why.

Common questions

My reminder fired at the wrong time. Reminders resolve in the time zone your device reports. If you have travelled across zones, open the reminder and confirm the time reads as you expect.

Voice capture is not working. Rememble needs microphone and speech-recognition permission — check Settings → Rememble on your iPhone.

My memories are missing on a new device. Sign in with the same account; memories sync to the account, not the device.